Learning Labs
Taking The Magic out of Estimating Commercial Service Agreements
Carl Wooten, Daimler Management Services
Does the approach to estimating in your service organization depend upon the individual involved? Technicians complaining about not enough time estimated in maintenance contracts? Missing margin expectations?
These are just a few of the types of situations that can cost your business 5 to 6 points of margin. That can translate into thousands of profit dollars. Don’t guess -- consistently estimate.
Beginning with the basics of establishing cost (burden rate), task to be performed, and time required to execute commercial service agreements, this workshop will cover the fundamentals required for success.
Once an estimate is sold, it’s time to protect your investment by ensuring you get the margin expected, customer satisfaction, and a long term relationship. Understand how service contract turnover from estimator to operations and customer start-up are stepping stones to long-term success with service agreements.
 |
|
|
|
 |
 |
 |
|
 |
|
||
