These are difficult days to recruit, select, and keep extraordinary talent. At the same time, customers are still expecting to have remarkable experiences with your organization. How do you win the hearts of both your talent and your customers?
Dee Ann Turner knows the secret sauce. She created it, taught it, and lived it during her 30-plus years as VP of Talent for Chick-fil-A, Inc. She will help you understand how to create your own culture of care that will win the hearts of both your staff and your customers. Her formula will help you overcome some of the challenges with today’s labor shortage and prepare you to grow a sustainable business in the future.