Are Horrible Employees Holding You Hostage?
Finding and keeping great employees is one of the most important aspects for the service industry. But what if things go wrong? Join this session and you will learn:
- How to determine where processes failed
- How to root out a rotten employee
- Best practices for regaining control of your staff
- When termination is the best way out
As a first-generation HVAC guy, Aaron Ruddick started with no industry knowledge, experience, or vision of what was instore for the future. Aaron found a home with a small family-owned company. In 2001 along with his 2 brothers, Aaron launched Reliable Comfort Heating and Air Conditioning and the future was set. Over the past 20 years through the highs and lows and a dedication to reading, learning, and applying best practices Aaron and his brothers built a company that was based on service, dedicated to excellence, and focused on teamwork. Aaron is married to the Wonderful Angie and has 4 girls. In his spare time, he enjoys traveling, outdoors, live theater and sports.