Are Horrible Employees Holding You Hostage?

Monday • April 3, 2023
10:30 AM -
 11:30 AM
Salon A-C

Finding and keeping great employees is one of the most important aspects for the service industry. But what if things go wrong?  Join this session and you will learn:

  • How to determine where processes failed
  • How to root out a rotten employee
  • Best practices for regaining control of your staff
  • When termination is the best way out
Aaron Ruddick
Aaron Ruddick
Reliable Comfort

As a first-generation HVAC guy, Aaron Ruddick started with no industry knowledge, experience, or vision of what was instore for the future. Aaron found a home with a small family-owned company. In 2001 along with his 2 brothers, Aaron launched Reliable Comfort Heating and Air Conditioning and the future was set. Over the past 20 years through the highs and lows and a dedication to reading, learning, and applying best practices Aaron and his brothers built a company that was based on service, dedicated to excellence, and focused on teamwork. Aaron is married to the Wonderful Angie and has 4 girls. In his spare time, he enjoys traveling, outdoors, live theater and sports.