Air Conditioning Contractors of America is a non-profit association for HVACR professionals devoted to continuing education. Attend ACCA 2023 and be a part of the most diverse group of speakers, and meet exhibitors dedicated to their industry. Meet the ACCA community from all over the US at this conference, while staying in New Orleans. Learn about the most up-to-date ideas, tactics, and best practices.
WHY ATTEND?
Networking: Attend ACCA 2023 for opportunities to learn and engage with other companies in the HVACR industry. Attendees will be able to interact with peers from all over the United States and learn about the most recent and efficient tactics and best practices in the industry. There will be many chances to meet with industry professionals throughout the week experience.
Education: Continuing your education at ACCA 2023 will be helpful for you as an individual and for your company. Breaking out of your same routine and sitting in a new place can make the learning experience one to remember and can spark innovative approaches that will grow your business.
Inspiration: Having speaker engagement and other breakout sessions can easily inspire the audience. Attending a session, you would not normally attend will maximize your attention. Exposing yourself to new ideas, projects, and new people will be sure to promote inspiration.
Have Fun: Conferences are fun! Sitting at tables with new people may start amazing connections and friends. Gain confidence and challenge yourself to grow. Traveling to a new place for a conference will make you want to try new foods and visit tourist attractions.
KEYNOTE SPEAKER
The Secret Sauce of Legendary Customer Service
Dee Ann Turner explains how to combine the ingredients of a remarkable culture with extraordinary talent to create customer loyalty through a legendary customer experience.
The difference between an amazing customer service and a poor customer experience is an employee who cares.
Dee Ann helps her audience in how to select, train, and motivate people to care more.
Dee Ann Turner is a 33-year veteran of Chick-fil-A, Inc. Prior to retirement in 2018, she was Vice President, Talent and Vice President, Sustainability for Chick-fil-A, Inc. Selected as the company’s first female officer in 2001, she was instrumental in building and growing Chick-fil-A’s well-known culture and talent systems.
During her long career, Turner was responsible for thousands of selections of Chick-fil-A Franchisees and corporate staff members. Additionally, she led Talent Management, Staff Learning and Development, Diversity and Inclusion, and Culture and Engagement.
Today, she leads her own organization, Dee Ann Turner & Associates, LLC, writing books, speaking to over 50 audiences per year and consulting and coaching leaders globally. She is the author of the best sellers, It’s My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture (2015) and Bet on Talent: How to Create a Remarkable Culture and Win the Hearts of Customers (2019). Her most recent book, Crush Your Career: Ace the Interview, Land the Job and Launch Your Future released in March 2021 topping the Amazon best seller lists. Additionally, Dee Ann is currently serving as an Executive in Residence at High Point University teaching career development skills to students. She is the host of the Crush Your Career podcast.
CAN’T MISS SESSIONS
Contractor Forum Live
This session is when virtual becomes reality. One of the best features of ACCA membership is networking with top contractors. ACCA has one of the industry’s top online forums. And now, we’re taking it to the stage. Join us for a lively discussion on the issues contractors ask each other to solve and present ideas that have proven successful.
ACCA Town Hall – Contractors Lead the Way
This session is the ultimate deep dive into the advocacy issues affecting contractors today. Moderated by ACHR News’ Kyle Gargaro, the lines of communication are wide open for contractors to share their thoughts and insights on ACCA’s advocacy activities and to help shape key initiatives.
Lessons in Leadership
After three days of intense learning, how do you focus on the key information and begin to implement what you learned? This session will feature ACCA’s leadership transition and will give you step-by-step instructions on how to take what you learned, break it down into workable tasks, and put it to work for you.
CALL FOR PRESENTERS
ACCA events are all about bringing together the industry’s most successful owners and contractors to learn from each other. We’re looking for speakers who can share their knowledge and engage contractor leaders and their staff to improve and grow their businesses.
HOTEL INFORMATION
New Orleans Marriott
555 Canal St
New Orleans, LA 70130
The New Orleans Marriott welcomes you to Louisiana with style, substance and unparalleled service. This 4-star hotel is nestled on NOLA’s Canal Street, between the French Quarter and the Warehouse District. A short walk from Jackson Square, the Audubon Aquarium of the Americas and Harrah’s Casino, the hotel is also near the cruise port, the Convention Center and the Mercedes-Benz Superdome. Many of the intuitively designed rooms and suites offer views of the Mississippi River and downtown New Orleans. They all feature spacious work areas, 55-inch flat-screen TVs and premium bathroom amenities. Enjoy a meal at Canal Street Burger Bar and Canal Street Pantry or a drink and an appetizer at 55 Fahrenheit, a favorite among both hotel guests and New Orleans residents. Break a sweat in the gym or take a dip in the outdoor pool. Adventure awaits at New Orleans Marriott.
Room rate: $209++/night, standard room rate
Reservations: https://book.passkey.com/e/50309847
Reservation cut-off date: March 6, 2023