Saturday, March 14, 2026
Capri Room
Restaurant TBD
Sunday, March 15, 2026
Genoa Room
Capri Room
Messina Room
Genoa Room
Florentine Room #1
LIMITED SPACE – MUST REGISTER IN ADVANCE
As an HVACR business owner, your success depends on your ability to grow revenue while overcoming challenges in the sales process. In this workshop, we’ll share proven strategies tailored to the HVACR industry that will equip you and your team to handle objections, close deals, and drive immediate results. Through live role-playing and real-world examples, you’ll leave with practical tools and word tracks to elevate your sales approach, build stronger customer relationships, and unlock the full earning potential of your business. Don’t just stay the same – elevate your HVAC business to the next level.
Price $0, Capacity 100
TBD
Messina Room
Roman Ballroom
Restaurant TBD
Monday, March 16, 2026
Palace Ballroom
Florentine Room #3
Florentine Room #1
Genoa Room
Roman Ballroom
BEWARE: Your Thoughts May No Longer Be Your Own
What you’re about to see will blur the lines between reality and deception. International phenomenon Keith Kong predicts things before they’ve happened, plucking thoughts straight out of your mind during this interactive journey into the unexplainable!
More than a Mentalist, Keith’s extraordinary expertise in Psychology and Criminal Profiling have amazed audiences the world over. Celebrities, universities, and corporations all call upon him to entertain them while probing the vastness of the human psyche.
An award winning artist, Keith stood out among the best in the business when he fooled magic’s most famous duo on their hit TV show, Penn & Teller: Fool Us.
We hope you find the edge of your seat comfortable.

For over a decade, Keith has mesmerized audiences the world over. Mind reading and a unique stage presence are blended for an
impressive show that’s shrouded in mystique and peppered with laughter.
Florentine Foyer
Florentine & Pompean Rooms
Roman Ballroom
Florentine & Pompean Rooms
Palace Ballroom
Genoa Room
Genoa Room
TBD
Tuesday, March 17, 2026
Hotel Suite TBD
Florentine Rooms #1 & #2
Roman Ballroom
Ryan Berman didn’t set out to be a keynote speaker—he set out to listen. Over the course of a 1,000-day “listening tour,” he sat down with leaders at Amazon, Apple, Google, Method, Harvard, Domino’s, and beyond to uncover how the world’s most relevant companies face fear, create change, and stay ahead. His journey also took him to the minds who study our wiring—clinical psychologists, Cambridge PhDs, immunologists, and even the co-author of The Secret—as well as those who have lived courage under extreme conditions: astronauts, tornado chasers, Navy SEALs, Army infantrymen, and even a trained bank robbery survivor.
The result? A treasure trove of real-world insights that became his best-selling book Return On Courage and a proven framework any organization can use to unlock its own courage. With his trademark mix of storytelling, humor, and practical application, Ryan reveals how teams can identify what’s holding them back, take bold yet calculated action, and embrace change before they’re forced to.
If you want your organization to adapt faster, innovate fearlessly, and inspire your people to step up, Ryan’s session will give you the courage playbook to start implementing change the moment he leaves the stage.

Ryan Berman is the founder of Courageous and has been credited with instigating the corporate courage movement. Ryan speaks all over the globe to professional services audiences on the topic and covers the learnings found in his book, Return On Courage. Change is hard, but the hardships of not changing are harder! If you wish your team could be more courageous, Ryan will share a practical step-by-step approach you could start implementing across your organization the moment Ryan leaves your stage.
Florentine Foyer
Florentine & Pompean Rooms
Roman Ballroom
Palace Ballroom
Genoa Room
Genoa Room
Florentine & Pompean Rooms
Florentine Rooms 1-4
Palace Preconference 2
TBD
Wednesday, March 18, 2026
Florentine Foyer
Roman Ballroom
Genoa Room
Florentine Room #2
FREE – LIMITED SPACE – MUST REGISTER IN ADVANCE
Stop letting callbacks drain your time and profits. In this interactive workshop, service managers and business owners will learn proven strategies to reduce costly callbacks and keep customers happy. Bring real invoices from recent callbacks for a hands-on session where industry experts and peers will help you pinpoint issues, share “pain management” tactics, and create actionable steps to improve team performance. Walk away with practical tools to save time, strengthen your service process, and grow your bottom line.
Capacity: 30
Florentine Room #1
LUNCH INCLUDED – LIMITED SPACE – MUST REGISTER IN ADVANCE
This all-day bootcamp teaches you the rules of profit and wealth. Make sure you are obeying them, and you should have a profitable business that lasts. This session gives you the rules including: how to price profitably; why you should ignore gross margin and net margins – why dollars are better; how NOT to grow out of business; and why maintenance programs are critical to profitability, and how to make sure yours is thriving. Then learn to protect your wealth by building reserves and managing cash flow. Learn from the expert whose clients sold their $10M company for $9M cash. You’ll leave with ideas and processes you can implement immediately when you return home.
Capacity: 30
Non-member: $350
Members: Bronze $300 | Silver $250 | Gold: $200

Profit and wealth guru, Ruth King, is a nationally recognized home/business services consultant, author, and HVACR license holder. She is the Founder of FinanciallyFit.business, Channel Manager for HVACChannel.tv, and the President of Business Ventures Corporation. For the past 30+ years, Ruth has been instrumental in helping contractors grow profitably through consulting, speaking, training, books, and Operations Manuals.
Florentine & Pompean Rooms