Professional Development Workshops

Sessions Built by Contractors,
for Contractors

Two days of practical, no-fluff education from HVACR owners and industry experts who've already solved the problems you're facing. Pick your track, bring your team, and go home with a plan.

March 10–12, 2027 Gaylord National Resort · National Harbor, MD See the Full Schedule
2Keynotes
22Breakout sessions
4Learning tracks
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Keynotes

Open and close the conference with two of the most sought-after voices in business.

Robert Gervais

Thursday, March 11 · 8:30 – 9:30 AM

The Power of Relationships: Connections That Transform Business and Life

Robert Gervais, Founder & President, CorporateConnections

Start ACCA 2027 by rethinking your network. Learn how trusted peer relationships, not transactional contacts, speed up decisions, open doors, and drive lasting growth.

Stephen M.R. Covey

Friday, March 12 · 4:00 – 5:00 PM

The Speed of Trust: The One Thing That Changes Everything

Stephen M.R. Covey, bestselling author of The Speed of Trust

Close the conference with practical strategies for building a high-trust organization that moves faster, collaborates better, and holds on to top talent through constant change.

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Breakout Sessions

Filter by track to find the sessions that fit your role, or split up your team and cover them all.

Business Operations

Financial roadmaps for every stage of growth.

  • Thu · 10:00 AM (Pt 1)
  • Thu · 11:00 AM (Pt 2)

The First $3M: Setting Your Business Up for Financial Success

Track the metrics that matter, improve cash flow, price for profit, and sidestep the financial pitfalls that stall young companies before their first big milestone.

Session details
Cody Novini
Cody NoviniOwner, Novini HVAC Business Coaching
  • Thu · 3:45 PM (Pt 1)
  • Thu · 4:45 PM (Pt 2)

From $7M to $15M: Financial Best Practices for Sustainable Growth

Scaling adds financial complexity. Learn the budgeting, cash management, KPI, and capital-planning practices that let you invest in people and technology without giving up profit.

Session details
Kane D'Amico
Kane D'AmicoVice President, Alliance Heating & Air Conditioning
  • Fri · 1:15 PM (Pt 1)
  • Fri · 2:15 PM (Pt 2)

$20M and Beyond: Preparing for the Financial Demands of Big Business

Past $20M, the financial mindset has to change. Explore governance, risk, capital strategy, banking relationships, and readiness for acquisitions, multiple locations, or an eventual exit.

Session details
Eddie McFarlane
Eddie McFarlaneChief Learning & Development Officer, Sila Services
  • Fri · 8:30 AM

The New HVAC Consumer: What's Evolving and How Contractors Are Winning in Real Time

Homeowners are putting off big decisions and weighing repair against replacement in new ways. Get industry data plus perspective from the field on how today's customers actually buy.

Session details
Jonathan Preciado
Jonathan PreciadoSynchrony Financial

Ready to Get Your Numbers Right?

Bring your leadership team and leave with a financial plan for your next stage of growth.

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People

Hire, train, retain, and lead a team that performs.

  • Thu · 10:00 AM

Retention with Intention: The Power of Intention One-to-Ones

People leave managers, not companies. Get a simple, repeatable framework that turns routine check-ins into one-on-ones that build trust, catch problems early, and keep your best people.

Session details
Kyla Robinson
Kyla RobinsonOrganizational Development Training Manager, ARS
  • Thu · 11:00 AM

The New Rules of Employee Management

Managing today's workforce the way you did 20 years ago drives turnover. Learn five pillars (feedback, communication, connection, leadership, and performance management) for a stable, productive team.

Session details
Aaron Schuh
Aaron SchuhPresident, Recruit4Business
  • Thu · 4:45 PM

The Membership Scorecard: Turning HVAC Techs Into Your Best Salespeople

Your techs already make sales calls; they just don't see it that way. See how real-time scorecards, the right KPIs, and team leaderboards turn every service visit into a membership opportunity.

Session details
Chris Anderson
Chris AndersonVP of Sales, Applause
  • Fri · 8:30 AM

Creating a Culture of Accountability: How Our Team Earned the Title of Residential Contractor of the Year

Go behind the scenes at a national Contractor of the Year. Learn the hiring, training, and development systems behind top-quality work, real accountability, and competitive pricing.

Session details
Elaine Rosenthal
Elaine RosenthalOperations Manager, Colony Air Conditioning and Heating
  • Fri · 1:15 PM

Hiring in the Trades: Modern Tactics That Drive Results

Recruiting is sales. Replace reactive hiring with a repeatable system built on speed, follow-up, and a standout candidate experience that keeps techs, installers, and leaders in the pipeline.

Session details
Westie Magnuson
Westie MagnusonCo-founder & Chief Culture Officer, HireAligned
  • Fri · 2:15 PM

You Have a Training Strategy, Whether You Planned It or Not

A hands-on working session: audit your onboarding, career-growth, and entry-level training on the spot, then leave with a completed one-page plan and one clear next step.

Session details
Danielle Wernert
Danielle WernertOwner, Upskilled Consulting

Ready to Build a Stronger Team?

Hire, train, and keep better people with ideas you can put to work the week you get back.

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Growth

Brand, marketing, new services, and the mindset to scale.

  • Thu · 10:00 AM

Be Impossible to Forget: Building a Brand That People Remember

Stop blending in. Move beyond logos and slogans to build trust and memorable customer experiences, and become the first name homeowners think of, which drives referrals and loyalty.

Session details
Chuck Worley
Chuck WorleyOwner, Worley's Home Services
  • Thu · 11:00 AM

Turn Your Slow Season into Your Strongest Season: The Open House Playbook

Turn your slowest quarter into your best. Get a step-by-step open house blueprint, already proven by multiple MIX Group contractors, that brings in leads, maintenance agreements, and cash flow.

Session details
Josh Bigelow
Josh BigelowFounder, Great Dane Heating and Air Conditioning
  • Thu · 3:45 PM

From Air to Water: Practical Strategies for Adding Plumbing to Your HVAC Company

Your customers already trust you with their comfort. Learn how to plan and run a plumbing division that adds revenue, diversifies your services, and avoids the common pitfalls.

Session details
Nate Agentis
Nate AgentisFounder, Plumbing CEO/BDR
  • Thu · 4:45 PM

Paralyzing Moments: The Obstacles Every Contractor Must Overcome to Grow to the Next Level

The problem you keep putting off may be the one capping your growth. Bring the challenge you've been avoiding to this interactive session and leave with a plan to act on it.

Session details
Steve Schmidt
Steve SchmidtPresident, Frederick Air
  • Fri · 8:30 AM

The AI Journey: A Decade of Decisions, Implementations, and Results

Skip the hype. Follow one contractor's real AI decisions across every stage of growth, assess where you are, and leave with next steps. Bring your AI questions.

Session details
Josh Campbell
Josh CampbellFounder & President, Rescue Air & Plumbing
  • Thu · 3:45 PM
  • Fri · 1:15 PM
Offered twice

The Entrepreneur's Identity Crisis: Three Mindsets That Support Long-Term Success

As your business grows, your role changes, and your mindset has to change with it. Learn three mindsets that keep owners effective for the long haul.

Session details
Tony Gasparovich
Tony GasparovichVice President, CR Wolfe Heating Corp.

Ready to Learn What's Next?

Join the contractors who are growing faster, and learn how they're doing it.

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Industry Insights

Refrigerants, research, peer learning, and hard-won lessons.

  • Thu · 10:00 AM

Navigating the Highs and Lows of Running a Family Business

A family-business COO shares candid lessons on leadership transitions, decision-making, conflict, and accountability, and on protecting the relationships and legacy behind the company.

Session details
Joe Hoffmann
Joe HoffmannCOO, Hoffmann Brothers Heating & Cooling, Plumbing and Electrical
  • Thu · 11:00 AM

The Future of Propane as a Refrigerant for Residential and Light Commercial Equipment

After R-454B and R-32, is R-290 next? Get an update on current regulations, allowable charge limits, and what it would take, and how long, for propane to reach widespread residential use.

Session details
Chris Forth
Chris ForthVP of Regulatory, Codes & Environmental Affairs, Bosch
  • Thu · 3:45 PM

Inside the MIX: How Contractors Get Better Together

A panel of ACCA members shares how their MIX Groups help them work through real business challenges, and how to find a group where you belong.

Session details
John Losh
John LoshSenior Director of Membership, ACCA
  • Thu · 4:45 PM

Contractor of the Future Survey

Get the findings from the national 2026 Contractor of the Future Study, see how your business stacks up against the benchmarks, and spot where your next improvement could come from.

Session details
TJ O'Connor
TJ O'ConnorOwner, Farmington Consulting Group
  • Fri · 8:30 AM

Get Out of the Butt Kicking Line: Dumb Things Techs Do That Cost You Money, and How to Stop the Bleed

Equipment that looks good on a proposal can get expensive after install. See how incentive-driven, oversized heat pumps create comfort, health, safety, and business risks, and how to avoid them.

Session details
Ed Janowiak
Ed JanowiakManager, ACCA
  • Fri · 1:15 PM

The Contractor's Competitor Problem and How to Solve It

Stop losing jobs, or margin, to a lower quote. Leave with a company-wide system (a tech field script, a CSR booking protocol, and a quote comparison framework) you can put to work Monday.

Session details
Matt Akins
Matt AkinsManager, ACCA

Your Team's Next Breakthrough Starts Here

March 10–12, 2027 · National Harbor, Washington D.C.

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March 10-12
National Harbor, Washington DC
Group Discounts Available
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